I know, here we go again, but Head Office, do you really expect customers to buy anything without a photo and a decent description? That's, of course, assuming you can find the item on the site.
Big job, yes, but if you are going to sell online you have to do it properly. Look at the usual suppliers, look at fleabay, look at Amaz*n. Just how many thousands of pounds of sales are being lost, and for the profit that you make on the sales that you do take, is it worth it? I want some Gates fuel pipe but at £7+ listed for carriage forget it. Yes, I know that I can phone to negotiate carriage but should I need to?
I notice from Colin's screenshot that the description for the door cards says "As can be seen the design of the weld lines looks very effective" really, where?