Darren Groves Posted December 24, 2014 Report Share Posted December 24, 2014 Just a little warning to anyone ordering from TD Fitchett and using their website to check prices, as there are several items which are incorrect. I have recently ordered a number of parts from them over the phone, didn't bother asking the price as I'd checked the website that morning, only to have spent about £25.00 more than I expected. Just a couple of examples: Herald/Vitesse Rear Wheel Arch Repair Panels (Link) Website Price: £19.50 Price Paid: £26.50 O/E Head Gasket (Link) Website Price: £9.00 Price Paid: £19.50 I did then check their advert in the Courier and that is the same as what I paid, I checked a few other items as well, some were the same but many were different. I'm sure many people check the traders websites to compare prices rather than printed adverts/brochures, so just be careful when ordering!. They were closed today so couldn't speak to them. Link to comment Share on other sites More sharing options...
mishmosh Posted December 26, 2014 Report Share Posted December 26, 2014 How odd. I think they exclude vat on the site. However I use them as they are usually the cheapest! Best to ring them or call in. Link to comment Share on other sites More sharing options...
Pete Lewis Posted December 26, 2014 Report Share Posted December 26, 2014 Talk to garth tssc operates and up dates the fitchetts website with tdf information orders placed on line are processed by our club, for TDF, if they dont advise changes Garth cant update it. pete Link to comment Share on other sites More sharing options...
Darren Groves Posted December 27, 2014 Author Report Share Posted December 27, 2014 How odd. I think they exclude vat on the site. However I use them as they are usually the cheapest! Best to ring them or call in. Website includes VAT, even at the higher price they are still a bit cheaper. I only phoned rather than ordered online so I could get a few bits that weren't listed on the website. Link to comment Share on other sites More sharing options...
Pete Lewis Posted December 27, 2014 Report Share Posted December 27, 2014 The items on the website are selected by Tdf not all parts sold by tdf are available online its their choosing the club gets a small handling charge to maintain and operate the orders which when received have to be faxed to tdf who are not out of the Arkwrights brown coat era. If they dont keep upto date with data then the site will never match well something like that pete Link to comment Share on other sites More sharing options...
mishmosh Posted December 28, 2014 Report Share Posted December 28, 2014 Part of TDF s charm is its strength and its weakness. If you go to the counter and ask for a giggling flitch pin, they will respond with " Oh you want a 2134376y. just a tick. and return in a few minutes with the right part.In stock. The warehouse is huge ! The receipt will be hand written. I love ordering on the web, but TDF is a breath of fresh air. Might go tomorrow....... 1 Link to comment Share on other sites More sharing options...
Darren Groves Posted December 28, 2014 Author Report Share Posted December 28, 2014 Part of TDF s charm is its strength and its weakness. Nothing charming about paying more than you were expecting.....if they don't have the know-how or inclination to get the website updated or correct, then take it down. Link to comment Share on other sites More sharing options...
mishmosh Posted December 29, 2014 Report Share Posted December 29, 2014 They didnt want a website for this very reason. If you want four candles (sic) they are the ideal supplier! Link to comment Share on other sites More sharing options...
Darren Groves Posted December 29, 2014 Author Report Share Posted December 29, 2014 They didnt want a website for this very reason. If you want four candles (sic) they are the ideal supplier! Nobody forced them to have one. I'm sure they're a decent bunch of guys, but advertising at one price then charging at a higher one is bad business practice. Link to comment Share on other sites More sharing options...
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