Club phones are down apparently

[Tom Hartley]

Fri 10th March 10:45: I've just heard from the club that the phone lines and internet are down at the club, which is hopefully temporary

[Tom Hartley]

Phones are still down

A recent powercut in the area of our HQ blew one of the boards in the BT distribution units in the street that supplies the club

BT Engineers are working on it but are hampered by delivery of the replacement part

Phones and internet access in the club HQ may well be out of action for two more days

Whilst the club has a lack of connectivity it is unlikely to be able to send parts out or progress member matters very quickly

Please bear with us as we wait for BT to fix this

[Richard C]

OK, that explains the lack of communication from the club shop today. Thanks. However- why haven't you switched over to a 4g or 5g access point to enable communications support? 

[Tom Hartley]

The phones and network are back online at the club HQ, thank goodness.

The CoM will be looking into how to provide some resiliency in the phone and network solution we have from BT.

[Pete Lewis]

thats good to hear Thanks  Tom  .

its amazing technology works things so quickly in the blink of an eye they take your money and when its all gone wrong 

youre only the customer so then  the long wait starts and the lost business takes a hit 

you would think BT boxes were spike protected 

Pete