I don't have an issue with sensible booking fees which are reflective of the various charges levied by the providers involved. It's the blanket £5 - £10 per ticket which I object to as that's blatant profiteering. For instance, a club I'm involved with now has online ticketing for everything (we used to be cheques and paper forms via the post, which then had to be banked etc - we had to change as nobody has cheques any more). There are two charges for every online transaction - one from Ticket Tailor, who provide the front end event sales gateway, then a second fee from Stripe, who handle the financial transaction. These total around 3.5% per ticket, which we pass on in full to those booking, but they are actual costs. If booking fees have a blanket ban, we'd simply include that c. 3.5%in the ticket price.
Gully