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We have no chance.........


griffipaul

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13 hours ago, poppyman said:

And at least with fleabay and using paypal you do have some protection.

Tony.

Just spent over an hour on phone calls to Ebay and Paypal over getting a refund for an incorrect item but 0800 numbers.

Partly my fault opened case under wrong reason then closed it to open correct case, Ebay only lets you open one case per item, so get it right first time, hence the phone calls to call centre in the Philippines.

Seller still advertising correct item but will not sent replacement and didn't want wrong item back.

Regards

Paul

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That is bad news Paul, and it's right you only get one chance at it.  If something breaks after a few months? You can open a charge back with Paypal and they will refund you the money. It is a good warning that you have to open the right case, the easiest way is "not as described" that will cover anything....

Tony.

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3 hours ago, Pete Lewis said:

bit like getting married then !!!!!!!!!!!

Pete

You do know what they say about a second marriage, it's the triumph of optimism over experience. Cue the old song: "I wish I was single again..."

3 hours ago, 68vitesse said:

Just spent over an hour on phone calls to Ebay and Paypal over getting a refund for an incorrect item but 0800 numbers.

It works both ways; they refunded me £30-odd last year, for an item I hadn't bought. I tried to tell them, but they wouldn't listen and told me the case is now closed. Okay, then...

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I fitted rear wheel bearings last summer, and following a story in Practical Classics (writer on here I think) about the difficulties in finding Timken bearings I thought I'd find some of those. My local bearing supplier said he had them in another make, in stock, or a couple of days if I really wanted Timken. So when I collected the Timken bearings he asked why I wanted those as the other and cheaper make were just as good. I told him I wanted the best and he said that 'Those days are long gone, Timken bearings are made all over the world". So when I opened the identical boxes (4 of them) I found they were made in the following countries: Canada, Poland and Germany. I'm sure they're fine though.

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I'll tell a little tale re production quality!

My son got remarried around 7 years ago to a great lass from Taiwan,

My daughter drove he future sister in law to the relatively small Aus wedding on a Melb pier in her Mk2 Spit, the night before she delivered the car to our house as she arrived she said the indicators weren't working, I sussed it was the column switch, I stripped and cleaned the switch all OK, the daughter advised on driving to the wedding it failed a couple of times. Time for a new switch, UK ebay Lucas product around 35 quid delivered to Aus, it arrived Lucas made in Taiwan, Ha!

Well 2 months after the Aus wedding we had to go to the second Chinese wedding in Taichung, 350 red envelope guests, Mia's dad is VP of a large electric tool manufacturing Co, so on the head table were the Co Chairman and his son the President (Rex), who spoke English fluently and was obviously there to help us thro the evening and more importantly the food (wifes hopeless with anything different to roast beef and Yorkshires), I usually pretty adventurous but only  managed 4 mouthfuls of the specialty of Frog Spawn soup!

During the theatre of the wedding they showed a video of the Aus wedding including the daughter driving Mia in the Spit & the convoy of club Triumphs, Rex was very interested and was asking about service and spares for such old cars, I told him the story of the Taiwanese Lucas indicator and we worked out what the probable production cost was under 5 bucks?

The company makes their own range of battery tools but also complete tools or motors for a lot of big names eg DeWalt Makita and others Rex told me what he hated was when the customer fixed the items production cost  so they had to accordingly cut the cost & quality to fit! they always offered the RR option usually not much more, the good makes would usually comply, unless it was a specific product for retail specials where cost was critical, the F.I.Law interjected advising my garage was fully DeWalt, Rex simply nodded, think I'm safe!.

Re the indicator switch he advised at the low production run dictated by limited sales it would be built to a price.

My sons American B.I.Law sprint races a Honda 2000 and offered Rex a track drive on his next visit to Houston, Rex told his mother, a very smart and imposing lady, whose only comment was NOOOO! in a loud and forcefull voice, Rex was told & no way would he disobey her. I wish I had that power over my kids.

Peter T

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Peter,

Pleased to hear the bride got to the wedding without any problems.

I took my daughter to her wedding in my GT6. She and her sister had a trial “sitting in” which I wasn’t allowed to attend, mustn’t see the dress! All was well, apparently.

In the event her dress swamped the car. A tricky drive, groping around under her skirt for gear lever and handbrake and limited vision with half the windscreen covered.

My avatar shows her dismounting the GT, doesn’t look to bad once she’s out, the earlier crush and panic forgotten.

Doug

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11 hours ago, Peter Truman said:

I'll tell a little tale re production quality!

Rex told me what he hated was when the customer fixed the items production cost  so they had to accordingly cut the cost & quality to fit!

Re the indicator switch he advised at the low production run dictated by limited sales it would be built to a price.

Do you remember the old story of the NASA astronaut - I think it was John Glenn, but he's supposed to have quoted someone else - when whilst he was sitting on the launchpad, someone asked him how he felt?

His reply was along the lines of: "How do you think I feel, sitting on top of the end results of a thousand low-bidders?"

Next time I'm sitting at 70 in the GT6 I must remember not to think about having bought the cheaper UJs off eBay... 

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On 28/01/2020 at 19:00, RogerH said:

Hi Dave ,

 that is the point I am making. The £15 bearing may well last forever but  something bought a month later from the same supplier may not even work properly.

It is a mine field.  The suppliers should get the feedback.

 

Roger

Roger, I agree always give feedback, even if you are walking away. In my case with negative feedback some suppliers have taken it on board, whilst another turned very awkward. Obstructive was the word that came to mind.

Positive feedback is also a good thing to give as it helps the supplier.

Dave 

 

      

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UJs I buy quality branded ones from Land Rover suppliers where I can.

Bearings I get the bearing number and go to a trustworthy bearing factors and buy the best they have or the best I can afford.

I'm happy to pay more for quality parts, but I won't take a risk on a specialist Triumph supplier if it means I might be paying more for the "perception of quality" when what I'm actually getting is the same cr*p that's on eBay but at a higher cost.

I love the lrdirect website... for any part it lets you choose which brand of part at what price you want. If only there was a Classic Car equivalent.

Edited by yorkshire_spam
Clarification on the first line... no S**tpart
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On 01/02/2020 at 10:57, yorkshire_spam said:

UJs I buy branded ones from Land Rover suppliers where I can.

I did, too... have you seen my thread on rubbish UJs?  :)

Today's gripe is brake caliper refurbishing kits... I've rebuilt one of the type 14s I'm using on the Herald and despite the seals being awkward to fit with only two hands they got there eventually... almost.

The spring clip that holds them in place is half an inch - at least - shorter than the original. Do they just put these parts on a sheet of paper and draw round them? Thankfully I hadn't binned the originals and could reuse them; they actually were quite good. We really do need to complain more... or at least, I do.

35F8D8D9-CDFC-4FEF-B4A5-8460E8A8FA3A_1_105_c.jpg.7c0c12c8548102323af3d3cfd6b4998b.jpg  9AFF8712-C285-4393-8B72-BF42E5CE6AD4_1_105_c.jpg.e12577aef689035bf215b6ab792f5381.jpg

 

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1 hour ago, Colin Lindsay said:
On 01/02/2020 at 10:57, yorkshire_spam said:

UJs I buy branded ones from Land Rover suppliers where I can.

I did, too... have you seen my thread on rubbish UJs?  :)

Yeah, I probably should have said "quality branded ones from Land Rover suppliers", I forget that there are people who don't know what utter carp some blue boxed items are. Having spent a lot of years with Land Rovers I kinda make the mistake of taking it for granted that people know how bad they are, Sorry!

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19 minutes ago, yorkshire_spam said:

Yeah, I probably should have said "quality branded ones from Land Rover suppliers", I forget that there are people who don't know what utter carp some blue boxed items are. Having spent a lot of years with Land Rovers I kinda make the mistake of taking it for granted that people know how bad they are, Sorry!

I've no excuse, having had Defenders, Series 3s and my fav the TD5 Discovery. i made the mistake of assuming that as Landrover suppliers the parts would be fit for those at least. You learn the hard way.

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Ahem!

So I happened to look in my Spitfire's boot today and saw this:

1-what.jpg.102a65478fbfc5c41ce0de0fbe35b42d.jpg

One end is smooth, the other is lumpy:

2-end.jpg.cf1eca4ea81b03e863fa27baad981723.jpg

After a bit of significant puzzling, I had a moment of inspiration:

4-oops.jpg.9f739083d1e96daacfc8e32cf630f210.jpg

Yep. The new latch pin has sheared off. I'll have to see if I can dig out the old one, because that was properly made.

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Options RTS (return to sender/supplier) OR fix it:

  • Brazing will destroy the metal coating/finish.
  • I assume the pin has a step in it to stop it pulling through the hole, so drill and tap it from the underside of the pin, fit with a slightly oversize washer on the underside and screw the bolt in to lock the pin in place.
  • or replace the bolt with a drilled hole & pop rivet

I did similar recently on some other car component, but the failure was due to age and wear I had to make a new pin.

Above doesn't help the frustration of being ripped off! but does give a sense of achievement of not having to buy a new part.

Me mum used to say there's always a way, don't let the buggers beat you.

Peter T

  

 

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My penny worth from over the years...

an exhaust system for the gt6 with mounting brackets way out line.

( response from Rimmers: yes we’ve had this before but you must expect to adapt stuff with old cars)

set of suspension bushes made from brittle plastic - utter rubbish

The right hand column switch for the Spitfire that included the nylon bush under the steering wheel - bush was too short

new condenser for distributor that was as useless as the knackered one I took out

new light switch for dash panel that had no “click” between side and main beams settings - it just floated.

better stop there I’m feeling too depressed......

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